Choolaah Indian BBQ
  • 24-Mar-2021 to Until Filled (MST)
  • Shift Manager
  • Beachwood, OH, USA
  • 16
  • Hourly
  • Full Time

The role of the Community Ambassador (CA) is to fulfill our mission of creating fans. As a member of the store leadership team, the CA builds
relationships within our communities that in turn drives people into our restaurants. The CA plays a key role that requires an active presence
and support within our community on a daily basis. While in this position, the CA will learn all functions of the crew and shift manager positions.

Responsibilities of CA include (and not limited to):

  • Leadership by example
    Practice proper time reporting (i.e., punches in and out accurately).
    Arrive to work on time, in the proper work atire, and ready to work.
    Is neat and well-groomed for every shif and in proper work atire.
    Demonstrate a helpful, positive atitude at all times to guests and team members.
    Understand and adhere to all safety, sanitation, and administrative procedures.
    Provide complete and timely communication to other employees throughout the shif.
    Is prepared to conduct weekly maintenance duties.
    Complete all assigned tasks and duties requested by managers.
    Hold self and team accountable for consistently meeting all quality, service and cleanliness standards
    Build effective relationships with peers and management.
    Proactively seek personal learning and development opportunities for self-improvement
    Deliver on key business drivers: Quality, Accuracy, Hospitality, Cleanliness, Speed of Service, Value, and People
    Consistently deliver top results in Secret Shop, Steritech, and Contact Reports
    Fully execute and follow all systems, processes and standards
  • Achieving Results
    Love Drops to our communities
    Engaged with our community and building relationships
    Active presence in the restaurant
    Take on expanded role of Dining Room Engagement 2 - 3 times a week
    Working with the MP to create a "land and expand" grassroots marketing plan to drive sales growth
    Executing the "land and expand" plan
    Create and maintain list of top 100 influencers in the local market
    Track #community connections/week & #influencer impacts from the week (referrals, fundraisers, orders)
    Track redemptions and respond to donation requests
    Monitor and report on effectiveness of campaigns
    Assist the MP in the execution of the store business plan and drive transaction growth
    Minimum 18 years of age
    Open availability
    Demonstrated energetic, enthusiastic and hands-on leadership style
    Strong analytical, prioritizing, interpersonal, problem-solving & time management skills
    Strong verbal and writen communication skills in English
    Collaborative skills and ability to work well within a team
    Ability to work in a fast-paced and deadline-oriented environment
    The use of a personal vehicle is required for community related work. Mileage is reimbursed.
    Outside sales or previous marketing experience is a plus.

Benefits: Our team members enjoy competitive pay rates, career advancement opportunities, bonuses, and benefits, including:

  • Medical & Dental Insurance
  • 401K Plan
  • Weekly paychecks
  • Free meals on shift
  • Referral Bonus
  • Tips
  • Ongoing Hands-on Training
  • Career Advancement
  • Choice of Global Cash Card or Direct Deposit
Pittsburgh Store short video (1 min) -
Full Job Description
Choolaah Indian BBQ
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