Choolaah Indian BBQ
  • 07-Oct-2020 to Until Filled (MST)
  • Choolaah Corporate
  • Pittsburgh, PA, USA
  • Salary
  • Full Time

Choolaah is a fresh take on the timeless experience of community ovens, where family and friends gathered around to break bread together, share stories, exchange news and reconnect. At Choolaah we create joyful experiences and it permeates everything we do.

As the Market Partner, you will lead a team focused on operational excellence across 10+ restaurants. You will be responsible for leading, managing and developing our Managing Partners across a 10+ restaurant market which may span across multiple cities and states. You'll be an active member of the Operations Leadership Team and help to shape operations strategy as well as ensure that the company's strategic initiatives come to light in your market.

The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for him/herself, and is adept at developing talent. If you are someone who thrives in a critical leadership position and gains personal satisfaction when sharing knowledge and driving operational excellence, then this is a great role for you.

What you'll do:

  • Manage the field operations teams to deliver employee, guest and shareholder satisfaction goals which clearly include financial results

  • Monitor and drive flawless execution in day-to-day operations; visit our restaurants often to ensure that all aspects of the business meet established guidelines and standards across all day parts and parts of the week.

  • Hire, train, develop, retain and evaluate leadership talent to create and maintain high performing teams that reduce turnover, create succession & growth and ensure that our top talent is ready to take on additional responsibilities.

  • Assist with the development of strategic and tactical plans for the market and ensure the completion of each, holding individuals accountable to assigned tasks.

  • Monitor all aspects of the business in-person and by using the various methods and reporting tools available (Daily sales reports, score cards, guest insights, labor and food cost tools), and then use the data and personal observations to coach and reach established goals.

  • Develop and execute plans and initiatives that consistently achieve and beat the company's desired sales and profitability targets for both existing and newly established operations.

  • Champion the operating culture by delivering a high level of system-wide operations execution that exceed guest expectations in each restaurant, every shift, every time; build a culture of accountability to financial and operational standards.

  • Ensure flawless opening, execution and results of new restaurant openings. Do this by playing an active role both during pre and post opening of these restaurants including but not restricted to the aspect of recruiting and training.

  • Develop and maintain relationships across the company to ensure productive partnerships with various cross functional business partners.

  • Deliver consistently on the company's goals and performance metrics.

  • Exhibit leadership by example through effective coaching, motivating and reinforcing the company's mission and core values while maintaining a high level of visibility with company operations.

  • Provide thought leadership through developing and implementing innovative support solutions for company operations.

  • Demonstrate progress through analysis and forecasting and presentation of conclusions and recommendations to the executive team.

  • Ensure compliance with all local laws and regulations as well as company policy as it relates to the running of your market especially as it relates to food safety and labor laws

  • Maintain a strong industry network and local market knowledge for our brand.


What you'll bring to the table:

  • 7+ years of successful restaurant management/leadership operations experience required.

  • Previous senior management experience leading large restaurant teams in a geographically dispersed operations environment.

  • Bachelors degree or equivalent work-related experience is required.


What you'll get:

  • Competitive pay + bonus plan granted based on performance

  • Health, dental + vision insurance

  • PTO, 401k

  • An opportunity to transform the quality of life of everyone we touch

  • An awesome culture

  • Opportunities for growth, both personally and professionally





Choolaah Indian BBQ
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